Frequently asked questions for Eurowag services
Eurowag fuel card can be used to pay for fuel at fuel stations in the Eurowag acceptance network. Fuel card can also be used to make payments for additional services offered by Eurowag or Eurowag partners, including truck washing and tank cleaning, parking, and more. For a full list of services available, check the Eurowag website.
Eurowag fuel card is accepted at all fuel stations in the Eurowag acceptance network. See the acceptance network here. The acceptance network includes Eurowag’s own truck parks.
Eurowag fuel card can be used to make certain toll payments, including some vignettes. See more information on our dedicated toll page or contact a customer representative for details.
Definitely. Eurowag fuel card let you take advantage of our strong positions in the fuel and toll markets, giving you discounts and exclusive prices. Get in touch with us for more details. or contact a customer representative for details.
Eurowag fuel card gives you access to exclusive benefits only available to Eurowag customers, including discounts on fuel and toll. You also get access to Eurowag Truck Parks, which are conveniently located next to major border crossings.
The maximum credit limit is set individually for each client.
There are many toll roads, highways, and bridges all over Europe. The specific toll road regulations vary by country, region, and by type of vehicle.
You can check the local regulations and toll road information about each country on the main toll page.
In Europe, there are several toll solutions that are commonly used for toll roads and bridges.
Below you can find the overview:
*will be introduced in 2023.
EETS stands for Electronic European Toll Service, which is a system that allows drivers to pay tolls electronically in multiple European countries using a single OBU (on-board unit). With the EETS system, drivers can reduce the number of OBUs when travelling across Europe and simplify the toll bureaucratic process.
More information about EETS could be found in Eurowag blog section:
The main benefit of using EETS OBU is to have only one device that can be used in multiple countries. So, you can easily travel across borders without having to worry about different toll systems and countries specifics. Also, having an EETS OBU allows you to easily add countries to this device over-the-air.
EW EETS OBU (EVA) – is the Eurowag’s in-house product. The name EVA stands for Enhanced Vehicle Assistant.
Benefits of EW EETS OBU (EVA)
Pre-pay mode: In a pre-pay mode, customer is firstly paying a deposit to the Eurowag account and then this money is used to cover the expenses.
Post-pay mode: In a post-pay mode, customers could use the toll service and then receive an invoice for payment. The post-pay mode and credit limit should be approved by the Eurowag Credit Department.
EW EETS OBU (EVA) covers 9 toll domains and is the first OBU that allows to pay tolls in the Czech Republic and Slovakia (coming in 2023).
Together with Axxes DSRC tag you can pay tolls in the following countries: Austria, Belgium, Czech Republic, Germany, Hungary, Poland, Slovakia, Storebaelt Bridge, A1 & A4 (Poland) motorways, France, Italy, Portugal, Spain, Øresund Bridge, Liefkenshoek Tunnel, and Herren Tunnel.
More information about EETS could be found in Eurowag blog section:
The EW EETS OBU (EVA) OBU manual can be found at this link.
Via Client portal or contact your Sales Representative/Customer Care department.
All transactions are available in the Client portal or Toll operator portal.
A tax refund is an amount of money that a taxpayer receives back from the government when they have paid more in taxes than they actually owe. This can happen when a taxpayer overpays their taxes throughout the year or when they are eligible for tax credits or deductions that lower their tax liability. With Eurowag you can save up to 15% on costs abroad.
VAT (Value Added Tax) and excise duty are both taxes that are levied on goods and services.
The main difference between a standard service and a paid service is that a standard service is typically provided free of charge, while a paid service requires the customer to pay a fee in order to receive the service.A standard service is a basic service that is provided to customers without any additional charge. Examples of standard services include basic customer support, free access to online content, and basic features of software applications.
The ability to be reimbursed for expenses depends on various factors, including the country where the expenses were incurred, the reason for the expenses, and the policies of the organization or government entity responsible for reimbursement. Here are some general guidelines:
Net invoicing is a method of invoicing where the seller invoices the buyer for the net amount of a transaction, rather than the gross amount. The net amount is the amount due after any discounts or allowances have been subtracted from the gross amount. This method of invoicing is commonly used in business-to-business transactions.
